Asia Select - Program Manager (Cybersecurity)

Job Description

Key Responsibilities:

• Help to discover, define, adapt, and communicate program goals, governance, and responsibilities across client and internal teams throughout the course of the relationship
• Build strong relationships with client teams and develop a deep understanding of their business objectives, continually seeking opportunities to increase client satisfaction and strengthen long-term partnerships
• Orchestrate, balance and gain the understanding of various high-level technical, business, and operational requirements across multiple cross-functional teams
• Create and execute project work plans, and revise as appropriate to meet changing needs and demands
• Support the creation of and maintenance of program documentation processes, budgets, reporting tools, etc.
• Understand and Identify, establish, and enforce program controls throughout the program life cycle
• Support the delivery oversight process ensuring all projects meet quality, client satisfaction and financial targets
• Support the establishment of a reporting cadence to communicate program health and direction
• Monitor quality of service by reporting program health via substantive metrics and analysis
• Understand the process on how to develop, manage, and report program budgets
• Support stakeholders communication
• Proactively identify project issues and risks and assist in creating successful action plans for resolving issues and mitigating risks; guide conflict management amongst personnel and resolve blockers as early as possible
• Assist in guiding change management as needs of the program are identified and integrated into processes
• Assist with driving operational and automation improvements to promote ongoing process efficiencies
• Assist with provide strategic guidance to project managers and cross-functional teams in ways that promote client satisfaction, talent retention, and corporate culture
• Contribute where necessary to individual project management efforts and/or support other duties as requested

Qualifications:

• Previous project or program management experience
• Practical experience maneuvering fast-paced technology or information security environments, and/or supporting consultative technical assessments (strongly preferred)
• Exceptional customer service skills and experience managing client relationships, preferably software, energy, finance, medicine, etc.
• Evidence of high-level workload management skills with a proven track record of managing challenging, large-scale projects and clients
• Demonstrated experience working in unstructured environments that require designing and implementing creative project/program management methodologies
• Ability to stay focused, proactive, and positive in high pressure situations while engaging triage, prioritization, or problem-solving skills
• Evidence of resource management, scheduling, and dependency tracking skills with a proficiency in task management
• Experience with (project-based) team management; proven ability to influence and lead cross-functional teams
• Ability to work in a team-oriented environment while making direct contributions to team success
• Agile approach in personal workstyle, with ability to be flexible and adept in dealing with and resolving ambiguity
• Excellent verbal, presentation, and written communication skills

Work Set up:Fullonsite

Work Locations:BGC, Taguig

Work Schedule:Night shift (must be amenable to work US Time)