Credit Control Officer (Collections)

Reporting To: Credit Control Team Leader

• To ensure accurate Debtors report.

Key Performance Indicators

The primary indicator will be:

• Debts collection with less than 5% of overdue

Secondary indicators will include:

• Weekly preparation of report and analysis
• Regular follow up payment with client

• Handle and manage Accounts Receivable
• Ensure timely and effective collection of receivables
• Maintain contact with clients to ensure invoices are clear for payment
• Check daily incoming payments from the bank.
• Resolve queries both internally and externally in relation to outstanding invoices
• Advise proper application of payment as communicated with client
• Prepare various analysis, reports and schedules
• Prepare invoices
• Perform other tasks that may be assigned from time to time

• University graduate with a rich experience handling Accounts Receivable in a multinational environment
• Can work independently with minimal supervision
• Able to reconcile complex accounts and have excellent attention to detail
• Has strong personality, calm and confident to handle potentially uncomfortable conversations
• Can handle multitasking and pressure
• Good communication skills; fluent in spoken and written English
• Good Customer Service, Organized, result and detail-oriented, analytical and can perform independently
• Team Player, positive attitude, can work under pressure handling multiple priorities
• Proficiency in MS Office Applications (Excel, Word) and
• Experience in SAP Business One preferred
• Experience in Microsoft Dynamics 365 would be good but not necessary
• Good Behavioral Skills on Customer focus, result-orientation and team
• Has excellent analytical skills.