Senior Telesales Team Lead
Cartrack Manila Full-time
About the Job - Senior Telesales Team Lead
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Key Responsibilities:
- Lead the Team: Manage and support telesales agents to reach their sales goals.
- Sales Strategy: Create and implement strategies to grow revenue and retain customers.
- Monitor Performance: Track team performance and provide feedback to improve results.
- Training: Train and mentor agents to enhance their skills and knowledge.
- Customer Calls: Join calls when needed to ensure great service and solve issues.
- Set Targets: Establish and review sales targets for the team.
- Improve Processes: Continuously enhance telesales workflows for better productivity.
Key Requirements:
- Minimum of 3-5 years in telesales, with at least 1-2 years in a team lead.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- In-depth understanding of telesales techniques and customer engagement.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Highly motivated, goal-oriented, and driven.
- Basic Salary with Quarterly Commission
- Competitive compensation and benefits (13th month pay, HMO)
- Opportunity to work with cutting-edge technology
- Dayshift and Fixed weekends off
You think you have what it takes? Apply now!
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