Hotel Reservation Specialist (B)
Caldwell Communications Cebu
HOTEL RESERVATION SPECIALIST
Cebu City | Onsite
Cebu City | Onsite
Caldwell Communication
Job Description
We are hiring Hotel Reservation Specialists to assist guests with booking inquiries, cancellations, and modifications while ensuring smooth, professional customer experiences.
Responsibilities:
- Handle reservation inquiries via phone, chat, or email
- Assist with booking, modification, and cancellation requests
- Provide accurate hotel details, pricing, and amenities
- Document customer interactions in the system
- Escalate complex concerns to supervisors when necessary
- Maintain quality and customer satisfaction metrics
Schedule & Training:
- Shifts may include nights, weekends, and holidays
- Paid training on hotel reservation systems and company processes
Requirements:
- At least a High School or Senior High School graduate
- Strong English communication skills
- Customer-focused and detail-oriented
- Basic computer literacy and multitasking ability
- Willing to work onsite in Cebu City
Cebu City
Job Description
Posted on 27 May 2026
HOUSEMAN
Job Summary:
Responsible to keep all public areas (lobby, restaurant, toilet, parking area) clean and well maintained
Qualifications/Requirements
• Graduate of Hotel and Restaurant Management...
Universal HotelsCebu City
Job Responsibilities
• Familiarize yourself thoroughly with the hotel’s room rates, amenities, facilities, and services available to guests.
• Develop and maintain new and existing corporate accounts by planning and scheduling sales calls...
Universal HotelsCebu City
programs to achieve greater profitability through:
• Increasing average rate
• Increasing overall occupancy
• Increasing business volume during off-peak periods
• Enhances the image of the hotel in the local community
• Participates as an active member...