Telecommunications Transition Coordinator

What This Role Is About:

This position requires coordinating with internal teams, carriers, and external partners to ensure accurate and timely completion.

Your Main Responsibilities:

• Manage and process transfer of ownership requests across various vendors and service providers.
• Update billing information, account access, and authorized users to ensure secure and accurate account management.
• Coordinate with internal teams, external partners, and vendors to ensure transfers are completed correctly and on schedule.
• Maintain clear progress tracking and reporting to provide visibility into the status of each transfer.
• Follow established procedures while adapting to vendor specific requirements.
• Proactively resolve delays, missing information, and discrepancies through consistent follow up.
• Ensure transfers are fully completed through final confirmation and closure

What We’re Looking For:

• Strong organizational and time management skills with the ability to manage multiple concurrent processes.
• Exceptional attention to detail and a methodical, process driven approach to work.
• Experience coordinating with multiple stakeholders, including internal teams and external vendors.
• Strong written and verbal communication skills, including clear status updates and follow through.
• Comfort working with tracking tools, spreadsheets, or systems used for process management and reporting.
• Ability to work independently, prioritize effectively, and maintain accountability in a deadline driven environment.

Technical Requirements:

• Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
• i5 11th Gen or higher
• Windows 11 / MacOS Catalina or higher
• Minimum of 8 GB RAM
• Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
• Back-ups in case of power or internet provider interruptions
• Good headset and webcam (preferably noise-canceling headset)

Why You’ll Love Working with Us:

• Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.
• Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute.
• Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.
• HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.