Production Assistant
This a Full Remote job, the offer is available from: Philippines
Production Assistant — Challenge, Inspire and Grow with us at Miss Amara
We are looking for a highly organised and proactive Production Assistant to join our team in a fully remote, full time position. This is a detail-oriented role suited to someone with strong administrative experience in a production setting, ideally within bricks and mortar or online retail.
About Us
We’re growing here at Miss Amara — fast. We’re reinventing the way that customers buys rugs online, innovating how people buy rugs through industry-first technology and a best-in-class customer experience. Since launching in 2014, Miss Amara has experienced rapid growth and is now regarded as one of the emerging e-commerce leaders in the APAC. We've received industry recognition for our innovation, customer-first mindset and growth trajectory, including:
- Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022
- Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023
- Winner, Australia Post ORIA Awards - Best Online Retail Marketing 2023
Our plan: To be the number one global retailer for rugs.
Miss Amara was founded with one mission - to create the best possible experience for people shopping for rugs online. Miss Amara is made up of a team that is (crazy) passionate about what they do, and strive to create a team culture that is vibrant, dynamic and supportive.
We are shaking up the homewares industry with innovative technology that removes the biggest pain points in buying a rug - offering free returns, free styling advice, and industry-first augmented and virtual reality, tools to ensure our customer selects the perfect rug.Our approach is a complete game changer for how customers shop for rugs.
We are building an all-star team to grow our business and be a place that our customers want to return to, time and time again.
The Role
You will play a key role in tracking seasonal critical paths, supporting communication across the supply chain, and ensuring accurate and timely product updates across systems. If you are someone who thrives on keeping things moving, solving problems, and collaborating with others, we would love to hear from you.
Key Responsibilities:
- Manage and maintain seasonal critical path and Master PO tracking
- Liaise with Operations, Warehouse, Marketing and Content teams to provide accurate updates on product ETAs and range status
- Support the maintenance and distribution of Back in Stock reports
- Assist with onboarding new suppliers and ensuring compliance with internal processes
- Coordinate pre- and post-production testing in accordance with Australian and international standards
- Organise third party quality control checks and support with product approvals, faults, and returns in collaboration with suppliers and internal teams
- Ensure rug care documentation is accurate and aligned with customer experience programmes, including updates to the PIM portal
- Manage product composition and attribute data within the PIM system
- Assist in maintaining the supplier quality board and contribute to product quality discussions
- Regularly update Monday.com with PO statuses, key dates, and any necessary changes
Required Skills and Attributes:
- Strong administrative experience within a production, supply chain or retail environment (bricks and mortar or online)
- Familiarity with tracking critical paths, communicating with suppliers, and supporting quality control processes
- Excellent organisation and time management skills with the ability to manage multiple priorities
- Confident working with systems such as Monday.com and PIM platforms
- Comfortable handling data, reports, and workflow updates with accuracy and attention to detail
- A collaborative and reliable team member who enjoys supporting a wide range of stakeholders
- Energetic, adaptable, and willing to take initiative with a hands-on approach to problem solving
- Whilst in-depth technical knowledge in the rug category is not essential, we are looking for someone with a strong desire to learn and grow within the role.
- Be part of a talented crew — you’ll be a part of a high-growth e-commerce business, with opportunity for career progression as Miss Amara expands into new markets. ?
- Work in unchartered territory — We are disrupting the homewares space using industry-first technology to stand apart from our competitors ?
- Join a truly global team - with team members joining from countries all over the world, we are a truly diverse workforce with a dynamic, fun and engaging company culture! ?
If you’re ready to run with momentum and are inspired to join us on our journey to total world domination, we want to hear from you!
This offer from "Miss Amara" has been enriched by Jobgether.com and got a 72% flex score.