CUSTOMER RELATIONS STAFF

apartmentToyota Taytay placeTaytay scheduleFull-time calendar_month4/24/26

JOB DESCRIPTION:

The Customer Relations Staff will help maintain a high Customer Satisfaction and Customer Retention level in the dealership. He/She will be responsible for receiving, coordinating, and monitoring all Voice of Customer (VOS) that will help the Dealer's Operations for growth and sustainability.

Day-to-day operations of the Department based on assigned items-to-do in the following areas:

Inquiry Management
Complaint Management
Customer Relationship Management
Customer Satisfaction
Customer Retention

Compliance to TMP, Internal and other related Policies and Procedures.
Any related financial or legal accountability proven to have resulted from the employee's non-compliance to TMP, Internal and other related Policies and Procedures.
Accomplishment of all required turn-over and securing of clearance for instance of separation with the company.

JOB SPECIFICATIONS:

Graduate of any 4-year course.
Working knowledge in MS Word, PPT, and Excel.
Fresh graduates are welcome to apply.
With visual impact and pleasing personality.
No below Average grade in Employment Exam.
Willing to work 6 days a week.

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