Recruitment Operations Specialist – Offers & Onboarding | Start ASAP

• Execute routine and moderately complex Offer Management tasks (e.g., offer tab completion, EID generation, pre-employment requirement collection, interim checks) depending on assignment.
• Manage daily work queues and transactions, ensuring accuracy and timeliness in candidate-facing and data-driven activities.
• Maintain strict adherence to SOPs, audit standards, and documentation requirements to ensure audit readiness and process integrity.
• Conduct first-level validation of candidate and requisition data (e.g., salary, job codes, COI, compliance documents) to support downstream payroll/onboarding readiness.
• Monitor and update trackers, reports, and workflow tools to ensure correct movement and visibility of candidate progress.
• Coordinate with recruiters and relevant partner teams (e.g., CE/OM/BGV stakeholders) to support seamless progression through pre-hire milestones.
• Communicate clearly and professionally with candidates (as applicable) to support pre-boarding requirements, timelines, and issue resolutions.
• Escalate complex cases, discrepancies, exceptions, and policy-driven risks to SG25 / Team Lead / Manager as defined in process guidelines.
• Support completion of required skill certifications and maintain strong working knowledge of assigned processes and systems (e.g., Taleo/ORC, HireRight, MyHR, internal trackers).
• Support knowledge sharing by contributing to accurate documentation, FAQs, and peer assistance as assigned.

• Working understanding of Talent Acquisition lifecycle support and shared services delivery.
• Strong attention to detail, accuracy, and SLA adherence in a production-driven environment.
• Ability to solve routine problems independently and partner with a lead/manager on complex scenarios.
• Strong prioritization, organization, and time management skills; ability to manage multiple tasks in a fast-paced environment.
• Effective written and verbal communication skills with professionalism in stakeholder interactions.
• Proficiency with MS Office and web-based HR/Recruiting systems; exposure to recruiting technologies (e.g., Taleo/ORC, HireRight, PeopleSoft/HireVue/CRM tools).

• 1 year experience in Talent Acquisition, HR Operations, shared services, BPO, or similar high-volume operations settings.
• Experience working with recruiting technologies (e.g., Taleo, PeopleSoft, HireVue, CRM tools).
• 1+ years of professional experience in a corporate office or field setting.
• Proficiency in MS Office and web-based HR/recruiting systems.

• Advanced proficiency with MS Office.

• Market Total Rewards Package
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

• Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together