Apply now as a Customer Service Associates (Healthcare Account)

Customer Service Representative for the Newest Healthcare Account in Cebu

Work Arrangement: Work Onsite

Key Responsibilities:

• Taking calls according to policies, procedures, and standards with defined quality
• Handling customer's concerns, queries, and complaints
• Staying updated with company policies and procedures
• Keeping company information secured and confidential.

Qualifications:

• College graduate of any 4-year course
• SHS graduate or undergraduate completed 2nd year in college
• Preferably with healthcare BPO experience
• English communication skills
• Basic computer knowledge and operation
• Ability of analyze and solve customer's concern
• Ability to maintain the highest level of confidentiality interpersonal skills
• Ability to work in a team fostered environment
• Ability to work in a multi-tasked environment
• Ability to prioritize and organize work
• Ability to adapt to a flexible schedule
• Healthcare background is a good to have, but not must have

Rewards and Incentives:

• Competitive salary
• Amazing incentives and rewards
• HMO and Insurance as early as day one of employment
• State of the art facilities (Gym, Karaoke, Pantry, etc.)
• 20% Night differential pay
• Career growth opportunities
• Accessible work location
• Fun environment