Customer service assistant

placePasig calendar_month 

Job Description

Posted on 8 July 2026
  • Attend training to enhance technical skills and professional development.
  • Handle customer inquiries through calls, Zendesk, and walk-in assistance while addressing concerns and complaints.
  • Coordinate with relevant departments, assist in resolving borrower concerns, and refer clients when necessary.
  • Conduct phone surveys, support new staff training, and collect payments for eligible past-due accounts.

Qualifications/Requirements

QUALIFICATION:

  • Interpersonal skills, probing
  • Customer/ Clients Problem-Solving Skills
  • Critical Thinking skills
  • Computer Literate
  • College Level and Fresh Graduate of any business course are welcome

Work location

CITY OF PASIG, NCR, SECOND DISTRICT

Remarks

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