HR Advocate (HR Ops Specialist)

• Administer employee benefits programs, including off-cycle enrollment, changes/updates, terminations and troubleshooting eligibility, rate, or funding inquiries.
• Review and process Qualified Life Events providing direct employee follow up where necessary.
• Provide compassionate education and guidance as part of Death Claim intake process.
• Work with benefits vendors to ensure enrollment and proper delivery of services.
• Educate employees on benefits options and support annual open enrollment processes.

• Educate employees and leadership on compensation policies and practices, including annual base pay adjustments.
• Guide compensation and payroll questions to appropriate centers of excellence.
• Provide guidance and demonstrations on HRIS information, processes, and resources (internal & external) pertaining to compensation and payroll.

• Educate managers on end-to-end recruitment processes, including job postings, screening, interviewing, and onboarding new hires.
• Guide leadership to appropriate resources and provide step-by-step process walk-throughs as needed.
• Assist leaders on entering and locating requisitions in process.

• Assist Managers regarding education of employee leave programs, including FMLA, ADA accommodations, and other leave types.
• Assist employees with inquiries and ensuring compliance with plan guidelines.

Diverse and impactful HR roleOpportunity to make a direct difference as an HR professional

A successful HR Advocate (HR Ops Specialist) should have:

• A degree in Human Resources, Business Administration, or a related field.
• Knowledge of HR operations, including compliance and data management.
• Proficiency in using HR systems and tools for operational efficiency.
• An understanding of payroll processes and benefits administration.
• Strong organizational skills and attention to detail.
• The ability to work collaboratively within a professional environment.

• Competitive salary and great benefits
• Comprehensive HMO coverage for employees
• A permanent position within a professional HR team
• Opportunities to contribute to HR process improvements
• A structured work environment in the business services industry

This is a fantastic opportunity to grow your HR expertise while working in a supportive and professional organization. We encourage motivated candidates to apply and take the next step in their HR careers!