[ref. c70272517] Telesales Officer - Quezon City

The Telesales Officer is responsible for meeting sales targets for financial products and services within their assigned product/campaign. The overall objective is to utilize in-depth product knowledge to uncover needs in order to present financial solutions to our clients in order to deliver individual as well as channel productivity targets.

• Achieve monthly productivity targets by delighting customers through sales via tele calling.
• Contact customers via call and present the bank’s product offerings.
• Introduce competitive products and financial services to enhnace customer's engagement with the bank.
• Provide recommendations and financial solutions to address customer’s needs while providing excellent customer service to maintain customer relationship and improve customer satisfaction.
• Conduct inbound or outbound non-face-to-face sales activities regarding cards and loan products.
• Support multiple revenue streams via cross-selling and referral of other cards and loan products.
• Appropriately assess risk while conducting business by ensuring that they adhere to policies and approved processes at all times.

• Graduate of any 4-yr course
• Open to fresh graduates and experienced professionals. With previous sales/customer service experience is a plus but not required.
• Highly driven and motivated to achieve sales targets and goals.
• Has good communication skills. Articulate and confident in order to engage clients during call outs.
• Has the ability to exercise sound judgement to be able to recommend and negotiate the best financial solution to address client needs.
• Has positive attitude enabling them to work effectively with peers as well as internal and external clients.
• A good team player who is committed to deliver not just personal targets but willing to work with the team to deliver business goals as well.