Hotel Agency Coordinator

Ability to handle and manage his/her own team by attending to their needs as per client requirements. Responsible in monitoring and inventories of equipment assigned to clients. Proactive in billing and collection to attain financial objectives.

Duties and Responsibilities

• To ensure enough personnel are deployed in its assigned Project or Client based on the contract.
• To check and ensure all staffs’ grooming such as proper haircut while in uniform, nameplate and safety shoes are worn at all times.
• To replace the absent personnel/s to ensure smooth flow of the operations.
• Monitoring of attendance, punctuality and behavior of the staff/s deployed.
• Proper implementation of the company’s Code of Discipline.
• Monitors the completion of requirements for submission/renewal.
• Requisition of manpower thru an approved manpower request form or any documentary requisition.
• To attend meetings and seminars as per Client or Main Office requirement.
• To assist newly hired employees with their on-the-job training, orientation and hotel familiarization.
• To attend briefings and establish communication with the Department Heads for feedback, concerns and complaints for immediate actions.
• To ensure all underpayment/overpayment of Salaries and Claims are properly addressed.
• To ensure on time distribution of Pay Slips.
• Monitoring of personnel/s absences and tardiness especially during peak season and must be subjected to disciplinary action based on the infraction incurred.
• To assist HR in sourcing for qualified candidates.
• To promote and increase the number of staff/s deployed.
• To ensure that all company issued equipment and tools are in good condition. Any mishandling, you will be liable for any losses and/or damages.

Administration:

• Monitoring of Time-in and Time out of personnel/s.
• Safekeeping of original timecards and timesheets for billing purposes. (Must always retain a photocopy for the interest of the company.)
• To submit a summary of duty hours every cut-off.
• To submit a copy of the billing to the Client based on the prescribed deadline.
• Preparation of Daily Time Records. (DTR)
• Collecting, follow-up and deposit of check payment.
• Maintain confidentiality with the information obtained both for the interest of the company and the client.
• All other tasks that may be assigned from time to time.