Customer Service Representative – Where Service Meets Excellence! Apply Now!
Work Avenue And Business Solutions Incorporated Cebu City Full-time
A Customer Service Representative plays a vital role in ensuring customer satisfaction and maintaining strong relationships between the company and its clients. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach to handling inquiries, concerns, and requests.
The ideal candidate is proactive, empathetic, and capable of managing multiple interactions while maintaining professionalism and efficiency.
As a Customer Service Representative, you will be responsible for responding to customer inquiries via phone, email, and chat, providing accurate information about products and services, and assisting customers with troubleshooting issues. You will also handle complaints, process orders, returns, and exchanges, and ensure that customers receive timely resolutions to their concerns.Your ability to remain calm under pressure and navigate complex situations will be essential in delivering high-quality service.
In this role, you will collaborate with internal teams to escalate issues when necessary, ensuring that customer concerns are addressed effectively. You will also maintain detailed records of customer interactions, updating databases and tracking resolutions to improve service quality.A strong understanding of company policies, procedures, and product offerings will be necessary to provide informed responses and recommendations to customers.
Successful candidates for this position should possess excellent interpersonal skills, a keen attention to detail, and the ability to adapt to various customer needs. Prior experience in customer service or a related field is preferred, but a willingness to learn and a commitment to delivering exceptional service are equally valuable.The ability to multitask, manage time efficiently, and work in a fast-paced environment will contribute to success in this role.
If you are passionate about helping others, enjoy problem-solving, and thrive in a customer-focused environment, this opportunity is perfect for you. Join our team and be part of a company that values excellence, customer satisfaction, and professional growth.Apply now and take the next step in your career as a Customer Service Representative!
Strategic Office Support IncorporatedCebu City
Customer Service Representative – US Healthcare
Location: Ebloc 3 Building, Padriga St., Asiatown IT Park, Apas, Cebu City
Schedule: Shifting Schedule (Aligned with US Business Hours)
Employment Type: Full-Time | Paid Training
Full On-Site...
Metacom Business Process Outsourcing Solutions Inc.Cebu City
CUSTOMER SERVICE REPRESENTATIVE (TRAVEL ACCOUNT)
• Cebu - Cebu City - Insular
• Travel
• Shifting Schedule
• Onsite
• Fresher
• High School Graduate (Old curriculum) / ALS Graduate
Qualifications:
• At least HS Grad (old curriculum) / SHS...
**********Cebu City
Job Description
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business.
#experienceTTEC...