Food & Beverage Supervisor

apartmentReca Resort Inc. placePorac scheduleFull-time calendar_month7/26/26

Key Responsibilities

Shift Leadership & Coordination

Floor Management: Lead pre-shift briefings, assign server sections, and manage the floor during peak hours to ensure balanced workloads and smooth guest flow.

Standards Enforcement: Monitor staff performance in real-time to ensure service sequences, grooming standards, and safety protocols are strictly followed.

Opening/Closing: Oversight of cash-out procedures, secure key-holding, and ensuring the venue is "guest-ready" for the following shift.

Guest Relations & Quality Control

Service Recovery: Act as the first point of contact for guest complaints, resolving issues with professional diplomacy and ensuring guests leave satisfied.

VIP Handling: Provide extra attention to VIPs, regulars, and special event bookings to foster loyalty and high-value service.

Staff Development & Training

On-the-Job Coaching: Identify "teachable moments" during service and provide immediate, constructive feedback to attendants and runners.
Policy Implementation: Assist the F&B Manager in rolling out new menus, promotional campaigns, or updated service standards.

Inventory & Administrative Support

Stock Management: Assist in daily/weekly inventory counts and monitor beverage or supply wastage to maintain profitability.

Scheduling: Assist in managing the roster, ensuring adequate coverage for events while controlling labor costs.

The Ideal Candidate

Decisive: You can think on your feet and make quick calls when the kitchen is backed up or the floor is at capacity.
Inspirational: You lead by example—you’re not afraid to clear a table or run drinks when the team is under pressure.

Detail-Oriented: You notice the crooked picture frame, the flickering light, or the guest waiting too long for their check.

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