Service Advisor - Baguio City
SeaOil Baguio Full-time
BYD in partnership with SEAOIL is looking for Service Advisor in Baguio City. Join our growing team today!
What is this role about?This role will communicate with customers about their vehicle repair needs and relay information to service workshop. This person will also be responsible in answering customer questions and handling problems that arise on customer vehicles during the service process.
This role is also responsible for customer satisfaction and improving the first-time repair rate
What will YOU do?- Track vehicle repair progress and coordinate change in delivery timing to customers
- Carry-out pre delivery confirmation to customers vehicle before delivery
- Confers with customers about walk around inspection results, recommend procedures and prepare Repair Order for needed repair and maintenance
- Coordination with technicians to align vehicle diagnosing results
- Monitor and review open Repair Orders and ensure closure to meet Service Targets
- Attend mandatory MAPVI Service Advisor trainings and certifications
- Ensure 6S in workplace
- At least 2 years of related employment experience
- Basic to advance knowledge level in hybrid and electric vehicles
- Must have a valid Driver's License for four-wheeled vehicles
SeaOilBaguio
documentation
• Advise the Job Controller about additional repairs or recommendations for service
• Restore vehicles to their original condition as required by service standards
• Handle completed vehicles by moving them to designated areas and notifying...
Baguio
Job Description
Posted on 1 April 2026
As a leading global financial services company based out of Canada, we offer a broad range of insurance, retirement and investment products and services to meet the diverse needs of both individual...
SeaOilBaguio
time to time
What will YOU need?
• At least 1-2 years of experience in warranty administration, service advisory, or related aftersales roles in the automotive industry
• Experience in EV or dealership setting is an advantage
• Must have basic...