Hotel Housekeeping Supervisor

Job Summary:

The Housekeeping Supervisor is responsible for ensuring the cleanliness, organization, and overall guest satisfaction of hotel rooms and public areas.

Key Responsibilities:

• Supervise and lead a team of housekeeping staff, ensuring all cleaning tasks are performed to the highest standards.
• Inspect guest rooms, corridors, and public areas to ensure cleanliness and adherence to hotel standards.
• Train and mentor new housekeeping staff, providing guidance on cleaning techniques, safety protocols, and guest service.
• Schedule and assign daily tasks for housekeeping staff based on hotel occupancy and priorities.
• Maintain inventory of cleaning supplies and report any needs to the management team.
• Respond promptly and professionally to guest requests or complaints related to housekeeping.
• Ensure adherence to safety and hygiene standards in all areas of housekeeping.
• Conduct regular performance evaluations of housekeeping staff and provide constructive feedback.
• Monitor and manage housekeeping staff attendance and ensure efficient team coordination.
• Collaborate with other departments to ensure guest satisfaction and smooth hotel operations.

Requirements:

• Minimum of 2 years of experience as a Housekeeping Supervisor in a hotel or similar setting.
• Strong leadership skills with the ability to motivate and manage staff.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of housekeeping procedures and standards.
• Basic knowledge of inventory management and housekeeping equipment.
• Strong attention to detail and commitment to maintaining cleanliness.
• Ability to maintain confidentiality and professionalism at all times.