[ref. n292204] Seafreight Manager | Licensed Customs Broker | Freight Forwarding Industry

ORIENT FREIGHT INTERNATIONAL, INC. (OFII) is a proud member of Rayomar Management Inc.’s group of companies. Rayomar, one of the country’s progressive investment and management entity since 1982 , has operation and ownership of several companies involved in shipping, crewing, logistics, freight forwarding and international trading.

Today, OFII has built a reliable global network, one that has helped countless businesses soar higher than their modest beginnings. OFI provides superior freight transport and other related services from it’s various departments: Air Freight, Sea Freight, Land Transportation, Container Yard, Customs Clearance, Container Freight Station (CFS), Logistics Management and Domestic Distribution.

fulfillment of the services and satisfying customers’ requirements and expectation. The role of the Seafreight

Manager is multifaceted and requires a combination of strategic thinking, practical skills and leadership

qualities to ensure a smooth and efficient functioning of the department. The Manager reports directly to

the General Manager and should work harmoniously with the different Department Managers and Strategic

Heads.

Duties and Responsibilities:

 A.  Functional Responsibilities

Operations - the function encompass the core activities needed to run the department efficiently and effectively. The function includes planning, organizing, leading and controlling, which are all interconnected to achieve the department goals.

These involves the following :

1. Planning - this involves setting up of goals, developing strategies and outlining the steps needed to achieve the department targets. The Manager is expected to use planning tools to forecast future needs, allocate resources and establish deadlines.
2. Organizing – focuses on structuring resources : people, equipment, materials to support the department plans and objectives. The manager is responsible for organizing workflows, assigning tasks and ensuring efficient use of resources.
3. Leading - this involves motivating and guiding employees to work towards common goals. The Manager is expected to provide direction, communicate effectively and foster a positive work environment to maximize productivity.
4. Controlling – this function ensures that operations is running as planned and that performances meet established standards. The Manager monitor progress, analyze data, identify areas for improvement and implement corrective actions.
5. Process Optimization - The Manager is expected to constantly seek ways to improve efficiency and effectiveness in workflows and processes.
6. Risk Management - The Manager is expected to identify potential risks and to develop strategies to mitigate them.
7. Communication and Collaboration – The Manager is expected to communicate articulately and effectively and with various stakeholders such as customers, suppliers, top management and employees.

 B.  Financial - ensures that department hit its financial targets. This includes budget planning / forecasting, managing billings and receivables and overseeing financial control and reporting. The Manager is expected to maximized shareholder’s value and ensure the efficient use of company resources.

Performance Dimension and Behavioral

• Job Knowledge and Skills

1. Be able to demonstrate Job knowledge and skills by ensuring zero error and service failure

• Customer Service

1. No customer complaint. Ensure that customer is happy all the time.
2. Ensure that customer’s expectation and/or need is met.

• Communication

1. Be able to convey ideas clearly
2. Be able to communicate with business partners, sub-contractors, company management and clients clearly, effectively and professionally.
3. Be able to respond to emails and inquiries on time. No need for follow- ups.
4. Be able to make a presentation for customers highlighting company’s performance vs. targets/KPIs.

• Attention to Details

1. Ensure accurate and on-time encoding of data into NAV system.
2. No service failure due to incorrect customer information and/or rates.

• Work Attitude, Cooperation, Teamwork

1. Work harmoniously with all department’s colleagues including top management
2. Display positive work attitudes
3. Follow company rules and regulations
4. Follow superiors’ instructions
5. Polite and Cooperative
6. Report to work on-time
7. With sense of urgency and work ownership.
8. Support and implement Productivity
9. Improvement Projects or any other project initiative of the team or the company as a whole.

• Integrity, Honesty and Work Ethics

1. Does not get involve with any act violating the company code of conduct.
2. Do not compromise work with any other form of bribery.
3. Work with the management in preserving integrity, honesty and work ethics by reporting any incident, work

habits that is not aligned with this objective.

Minimum Requirements

• Bachelor of Science Degree in Business, Customs Administration Graduate, Supply Chain, Transportation Management, Operations Management, Accounting, Finance, IT/Comp Science or any other 4-year related courses. Customs Licensed is an advantage

• Must have at least 4-5 years of professional experience as an Operations Head in the freight forwarding industry.
• Preferably a Licensed Customs Broker
• Have Knowledge on Logistics, Customs Administration, Supply Chain or Transportation Management.

• Comfortable interacting with colleagues, clients and sub-contractors.
• Ability to multi-task
• Has a good People skills and/or leadership skills
• Very good decision making and planning
• Analytical
• Creative and/or Innovative

• Supply chain, logistics or transportation industry experience is an advantage