Call center agent

placeIloilo calendar_month 

Job Description

Posted on 22 April 2026

A call center agent acts as the primary liaison between a company and its customers, handling inbound/outbound calls to address inquiries, resolve complaints, troubleshoot issues, and process orders. They use CRM software to log interactions, aiming to provide efficient service, meet performance metrics (KPIs), and improve customer satisfaction.

Qualifications/Requirements

✅ Qualifications: SHS/HS Graduate

BPO Experience preferred but NOT required
Strong English communication skills

Willing to work onsite

Work location

ILOILO CITY (CAPITAL), ILOILO

Remarks

No additional remarks

Apply now

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