Administrative officer

placeMakati calendar_month 

Job Description

Posted on 14 May 2026

About eTap Solutions

Founded in 2015, eTap Solutions (a unit of eTap Inc.) is at the forefront of financial technology in the Philippines, specializing in self-service transaction machines, payment systems, and innovative fintech solutions. We design, manufacture, and operate cutting-edge kiosks and payment platforms that enable seamless transactions for telecoms, digital banks, payment aggregators, and retail partners.

At eTap Solutions, we combine ingenuity, collaboration, and customer-centricity to deliver solutions that drive financial inclusion and operational efficiency across communities. Our team continuously innovates to ensure our systems are secure, reliable, and easy to use—making financial services more accessible to everyone.

Join eTap SolBeing part of eTap Community means working in a forward-thinking, innovative company that is shaping the future of financial services while making a tangible difference in the lives of many. If you're passionate about technology, collaboration, and making an impact on society, eTap is an exciting place to be.

What the Compliance Officer Looks Forward to Doing Well

As a Compliance Officer, you will ensure regulatory and operational compliance by managing business permits, maintaining accurate documentation, and coordinating compliance requirements with store partners and internal teams. You will help guarantee audit readiness, business continuity, and adherence to regulatory standards.

Your performance will be evaluated based on timely permit processing, documentation accuracy, compliance record maintenance, and effective coordination with stakeholders.

What You Will Do
  • Business Permit Processing
  • Prepare, submit, and monitor documents for business permit issuance and renewal.
  • Coordinate with internal teams and store partners to complete permit requirements.
  • Track permit timelines to ensure compliance with local government regulations.
  • OR / AR Collection and Documentation
  • Oversee collection of Official Receipts (OR) and Acknowledgment Receipts (AR) from store partners.
  • Validate and record submitted receipts for accuracy and completeness.
  • Maintain organized documentation for audit and reporting purposes.
  • Contracts, MOA, and COL Management
  • Collect, review, and organize Contracts, Memoranda of Agreement (MOA), and Certificates of Liability (COL).
  • Maintain physical and digital filing systems for compliance documents.
  • Ensure all documents are current, complete, and readily accessible.
  • Store Partner Directory Management
  • Gather and update accurate store partner information.
  • Regularly review directory data to ensure accuracy and consistency.
  • Coordinate with internal teams and partners to validate directory details.
  • Compliance Support and Coordination
  • Assist in compliance-related projects and administrative activities.
  • Coordinate with internal departments on compliance requirements and deadlines.
  • Provide operational support to ensure smooth execution of compliance processes.
Other Duties
  • Perform additional responsibilities as assigned, ensuring full adherence to company policies and operational standards.
Why You Should Join Us
  • Competitive salary and benefits, including phone, laptop, transportation allowance, performance bonuses, and medical reimbursement.
  • Contribute to audit readiness and compliance excellence in a growing fintech company.
  • Opportunity to develop expertise in regulatory compliance, documentation management, and stakeholder coordination.
Why You Shouldn’t
  • If you prefer a fast-moving, field-based environment, this role may feel more desk-focused.
  • If attention to detail, process adherence, and documentation accuracy do not motivate you, this role may not align with your ambitions.
  • If coordinating with multiple internal teams and partners in compliance matters does not excite you, this may not be the right fit.
Qualifications
  • Bachelor’s degree in Business Administration, Accounting, Finance, Legal Studies, or related field.
  • Minimum 1 year of experience in compliance, documentation processing, administrative support, or related roles.
  • Strong organizational skills and attention to detail.
  • Proficiency in document tracking, filing systems, and record-keeping.
  • Ability to coordinate effectively with internal teams and external partners.
  • High integrity, reliability, and commitment to regulatory compliance standards.
  • Join the Revolution: Be Part of eTap Solutions!
  • Step into a world where innovation drives impact. At eTap Solutions, we create cutting-edge fintech platforms and self-service transaction solutions that make financial services faster, safer, and more accessible across the Philippines. Join us and be part of a team that’s transforming the way people and businesses connect with money.
Join the Revolution: Be Part of eTap Solutions!

Step into a world where innovation drives impact. At eTap Solutions, we create cutting-edge fintech platforms and self-service transaction solutions that make financial services faster, safer, and more accessible across the Philippines. Join us and be part of a team that’s transforming the way people and businesses connect with money

Qualifications/Requirements
  • Bachelor’s degree in Business Administration, Accounting, Finance, Legal Studies, or related field.
  • Minimum 1 year of experience in compliance, documentation processing, administrative support, or related roles.
  • Strong organizational skills and attention to detail.
  • Proficiency in document tracking, filing systems, and record-keeping.
  • Ability to coordinate effectively with internal teams and external partners.
  • High integrity, reliability, and commitment to regulatory compliance standards.

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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