Travel Account with GDS exp | Up to 29K* Salary Package | EXL MOA - Quezon City

• As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure
• Making changes to existing reservations (ticket reissuance & cancellations)
• Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellations
• Utilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes
• Making outbound calls to vendors and customers as required
• Creating new PNRs for fresh bookings

• This position requires a minimum of 1 to 2 years recent travel services experience (Corporate Preferred)
• GDS experience required – Sabre/Apollo is preferred
• Extensive US domestic knowledge of travel industry, business travel destination and geography
• Internet/Website knowledge, call center experience and the ability to provide superior Client service
• Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients

What we offer:

• Competitive Compensation Package with Retention Program Incentives, Performance Incentives
• In-house training
• Medical coverage after 90 days + up to 3 dependents upon regularization.
• Dental coverage
• Personal development programs
• Enjoy In-house Gym and Recreation Areas
• Meal and other allowances