Modernization Engineer

Modernization Sales Specialist

Job Summary

The ideal candidate is proactive, technically inclined, customer-focused, and highly skilled in managing long-term client relationships and complex sales cycles.

Key Responsibilities

• Proactively identify and generate modernization opportunities from existing clients and prospective accounts.
• Conduct site inspections, technical assessments, and customer consultations to evaluate modernization requirements.
• Develop tailored modernization proposals and present value-driven solutions aligned with client operational and safety objectives.
• Build and manage a healthy sales pipeline while consistently achieving sales and revenue targets.
• Negotiate commercial terms, contracts, and project agreements in accordance with company policies and profitability goals.
• Demonstrate strong market mapping and business development capabilities to expand market reach and customer acquisition.

• Establish and maintain strong professional relationships with building owners, property managers, consultants, contractors, and key decision-makers.
• Act as a trusted advisor by educating clients on modernization benefits, lifecycle improvements, compliance standards, and return on investment.
• Deliver exceptional customer experience by ensuring responsiveness, professionalism, and solution-oriented engagement throughout the sales cycle.
• Manage client expectations effectively while maintaining long-term partnerships and repeat business opportunities.

• Collaborate closely with engineering, operations, project management, and technical support teams to ensure accurate project scoping and successful execution.
• Coordinate internally for pricing validation, scheduling, resource planning, and proposal development.
• Support smooth project handovers from sales to operations while ensuring alignment on customer expectations and project deliverables.
• Maintain strong cross-functional communication to address project concerns, timelines, and operational requirements.

• Stay updated on industry trends, modernization technologies, safety regulations, and competitor activities within the elevator and escalator industry.
• Analyze market conditions and customer feedback to identify emerging business opportunities and improvement areas.
• Provide insights and recommendations to management, marketing, and product teams to strengthen modernization strategies and market positioning.
• Participate in industry events, networking activities, and client engagements to enhance brand presence and business opportunities.

• Strong consultative selling and negotiation skills
• Excellent interpersonal and stakeholder management abilities
• Customer-centric and relationship-driven mindset
• Strong analytical and problem-solving capabilities
• High level of accountability, initiative, and adaptability
• Effective communication and presentation skills
• Ability to work independently and collaboratively in a fast-paced environment
• Results-oriented with strong business acumen and commercial awareness