Sales Account Manager

Benefits: 12 days of VL, Holiday pay, HMO from day 1

Tasks required:

• Communicate directly with the customers via inbound and outbound sales and customer support emails
• Foster and develop relationships with customers/clients
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• Act as the point of contact and handle customers individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth
• Generate and source out leads through LinkedIn and other channels
• Other ad hoc tasks that would be assigned

Requirements:

• At least 1-2 years of proven work experience as a Sales account manager or Sales account executive
• Hands on experience in sales and an ability to deliver excellent customer experience
• Business acumen with a problem-solving attitude
• Experience working with B2B clients
• Prior experience in generating leads and using lead generation platforms
• Background working with clients in the IT consulting niche or IT Industry is a huge advantage. Preferably clients based in Singapore
• Excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
• Knowledge of CRM software and MS Office
• Understanding of sales performance metrics
• Excellent command of the English language, verbal and written
• Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

This offer from "RippedBoxStation" has been enriched by Jobgether.com and got a 74% flex score.