Facilities and Admin Supervisor - BPO | Engineering Background | Dayshift

Job overview

As a Facilities Supervisor you will work with the Operations and other Department Leads to deliver a wide range of support and administrative functions. The duty is to primarily assist with implementation of improvements to the provision of support functions across the organization.

• Ensures that the defined target KRA-KPI of the services such as Housekeeping, Office Supplies, Concessionaire are monitored on a monthly basis and reported to the Facilities Manager
• Ensure that the Security services are aligned based on the FaCS Security standard through reporting the service's monthly SLA performance.
• Report and follow up any request and complaints from the end-user to the Building Management Office
• Coordinate with the Building Management Office for issues relating to the premises
• Implements House Rules and Regulations and other Facilities and Admin Policies of the Company
• Ensures that the Department's expense tracker are validated and updated
• Monitors and ensures that proper allocation and timely distribution of Office Supplies to it’s stakeholders is adhered.
• Ensures optimal utilization of resources to avoid unnecessary OT and wastage.
• Prepare documents to process Request for Payment and Purchase Request Forms (and other documentary requisites) for procurement.
• Assist the Facilities Manager in sourcing and coordinating with different vendors in providing the cost-benefit analysis and cost comparison for vendors.
• Ensures that all contracts entered with third party Facilities vendors are updated
• Monitors vendor performance by auditing third party service providers on the quality of their deliverables
• Perform daily physical site rounds to ensure that Facilities and Admin processes and standards are adhered to
• Assist in the day-to-day activities assigned by the Facilities Manager
• Monitors the fit out, renovation or construction on existing office spaces as well as sites for future expansion
• Ensures that all equipment (Non-critical and Critical) undergo on-time Preventive Maintenance
• Checking that agreed work by staff or contractors has been completed satisfactorily and free from any defects
• Create and/or analyze Department Monthly Reports, Office Supplies Utilization report etc.
• Ensures adherence to the Asset Management Policy through record keeping and asset tracking.
• Ensures that proper asset documentations are in place (i.e. gate pass and work permits)
• Responding appropriately to emergencies or urgent issues as they arise.
• Assist in liaising with PEZA and Local Government Unit on statutory requirements.

• At least a Bachelor's/College Degree in Electrical or Mechanical Engineering, Business and Administrative Management or any equivalent
• Must be a Licensed Engineer - Electrical or Mechanical
• At least 1-2 year(s) of working experience in the related field is required
• Preferably with BPO experience
• Excellent oral, written and presentation skills
• Must have the ability to work under pressure and multi-task
• Independent, mature, with initiative and pro-active
• Able to project professional image
• Must be amenable to work in Eastwood, Quezon City