2025-7608_Systems Engineer Level II

This a Full Remote job, the offer is available from: Philippines

Company Description

We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description

The incumbent is also responsible for Management support and triage.

• Deploy updates and fixes and provide Level 2 Technical Support
• Administers and monitors Windows and Linux platforms in the datacenter, from server OS to application. Builds and strengthens relationship and partnership with corporate infrastructure leads and team
• Administers Cloud Platform, Microsoft Azure.
• Participates in incident response, root cause/postmortem analysis, and drives production improvements for key issues that result in business opportunity for Arch.
• Have Knowledge on supporting IIS Applications and Tomcat Applications.
• Promotes a continuous improvement, innovation and collaboration culture across IT.
• Provides guidance to engineering and operations teams on enabling and managing end to end availability and performance of mission critical services
• Works on building automation to eliminate waste and manual/repetitive tasks, prevent problem recurrence, and to respond to various service alerts and condition metrics
• Support team in monitoring the team's various servers and alerting the team of any issues that may arise.
• Administering Databases like SQL Server/ SQL Manage Instance/Snowflake.
• Maintains Windows Group Policy, DNS and DHCP.

• Working knowledge of technology solutions, including concepts, practices, and methods of infrastructure operations in AWS and Azure, Windows/Linux, and IT tools (monitoring, logging, alerting, Service Now, etc.).
• Strategic problem solving, analytical and decision-making ability, with a sense of urgency.
• Demonstrated experience in a production environment
• Basic oral and written communication skills.
• Desire to measure and continuously improve in all areas with a metrics & reporting mindset
• Working knowledge of databases and SQL
• Understanding of systems such as Linux and Windows infrastructure.
• Working Knowledge on Group Policy, DNS, IIS and DHCP.
• Experience with Azure
• Experience with Monitoring Tools such as SolarWinds or Dynatrace.
• Has knowledge on working with Virtualize Apps like Citrix.
• Experience documenting processes and procedures as it pertains to software applications and implementations.
• Knowledge on CI/CD Tools is a plus.

• 4-year college degree in Information Technology or similar field

This offer from "Arch Global Services (Philippines) Inc." has been enriched by Jobgether.com and got a 72% flex score.