Lead Associate

Company Description

WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation.

At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.

• Ability to support a Portfolio size of 300 accounts, with sales in excess of $1 Billion annually
• Ability to partner with Strategic Key Accounts and support as needed on a weekly basis
• Account Reconciliation Experience required
• Flexible to work in NA time zone (night shift)
• Understand the importance of relationship management with customers

• Minimum 5 years of collection experience in a Senior Collection role with a Global Manufacturer.
• Accounting and/or Finance experience preferred.
• Excellent Written & Verbal.
• Communication Skills required
• Analytical skills required
• SAP Experience required
• GetPaid Experience a plus