Scrum Master

We are seeking a proactive and experienced Scrum Master to support our B2C digital projects. The ideal candidate will be well-versed in Agile principles and possess a solid understanding of the technologies used in B2C web platforms to effectively support development teams and drive successful outcomes.

• Facilitate Scrum events including Sprint Planning, Daily Scrums, Sprint Review, and Sprint Retrospective.
• Ensure Scrum events are conducted efficiently, timeboxed, and deliver value.
• Remove impediments to the team’s progress and foster collaboration between stakeholders and the Scrum Team.
• Promote self-management, cross-functionality, and a culture of continuous improvement within the team.
• Collaborate closely with the Product Owner to maintain a well-defined, actionable backlog.
• Coach the team and broader organization on Agile best practices, tools, and mindset.
• Identify, communicate, and manage risks, issues, and change impacts.
• Track sprint progress using JIRA or equivalent Agile project management tools.
• Maintain relevant team and project documentation using appropriate documentation platforms.
• Understand technical concepts and project architecture to support planning, risk mitigation, and alignment.
• Encourage transparency, accountability, and open communication across teams.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field
• 2–5 years of experience as a Scrum Master
• Experience with Agile project management tools such as JIRA.
• Certified Scrum Master preferred but not required.
• Solid understanding of Agile frameworks and software development practices.
• Strong facilitation, coaching, and conflict-resolution abilities.
• Excellent verbal and written communication skills in English.
• Proven ability to collaborate effectively with cross-functional and geographically distributed teams.
• Strong analytical thinking and problem-solving mindset.
• Ability to clearly explain complex ideas to both technical and non-technical audiences.
• Proactive, adaptable, and committed to continuous learning and improvement.

Preferred Technical Background:

• Familiarity or experience with .NET, ReactJS, Java, and SQL technologies.
• Understanding of B2C platforms, content management systems, or e-commerce applications.
• Prior hands-on experience in software development or testing (Frontend or Backend) is a plus.
• Ability to understand and participate in technical discussions to support team delivery