Marketing officer

Job Description

Posted on 5 June 2025

The Loyalty Marketing Officer will be responsible for the institutional loyalty program of Rustan’s and creating loyalty rewards programs, campaigns, activities, policies, and procedures across all channels. He/She shall also interact with customers and build personal relationships to help in cultivating customer loyalty and engagement, increase customer lifetime value, and drive sales.

Qualifications/Requirements

• Graduate of a 4-year Marketing or Business Course

• At least 3-4 years of work experience handing loyalty programs, CRM, database systems and marketing in the related field
• Experience in customer loyalty and rewards programs including strategy development, operations, and business planning
• Experience working with suppliers and/or vendors
• Experience in the retail sector is a plus

• Good interpersonal skills
• Can work well with all levels of management, build partnerships and direct teams
• Detail oriented, highly organized
• Customer-oriented; customer service and interaction oriented
• Proficient in MS Office, Canva and other software
• Project management skills
• Knowledgeable in loyalty programs, social media/communication platforms and market trends
• Knowledgeable in promotions and obtaining DTI permits is a plus
• Knowledgeable in SQL is a plus

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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