Logistics Transport Coordinator (US Account) - Onsite I Nightshift - Manila - ref. c31685215

apartmentWWL Group placeManila scheduleFull-time calendar_month 
DUTIES AND RESPONSIBILITIES
  • Creating planning loads (i.e., mode selection, multi-stop ordering, etc.) into NTDS main Transportation Management System (TAI) or any equivalent and similar internal system used to carry out tasks.
  • Support the creation and planning of transportation loads in the NTDS Transportation Management System (TAI) or equivalent platforms, including mode selection and multi-stop routing based on provided instructions.
  • Routing tenders to carriers defined by routing guide(s) as instructed.
  • Assist in routing shipment tenders to carriers as defined by routing guides and escalate any issues to internal NTDS contacts.
  • Ensuring coverage for all loads ahead of relevant milestones
  • Monitor load milestones and ensure timely updates in the system to support visibility and tracking.
  • Requesting or greenlighting appointment times for all relevant stops
  • Coordinate appointment scheduling by requesting or confirming times for all relevant shipment stops.
  • Track execution of loads against relevant milestones and updating of load dashboard
  • Track shipment execution and update dashboards to reflect current status, flagging any delays or issues to NTDS counterparts.
  • Identify any risks to successful delivery and inform NTDS counterpart
  • Identify potential risks to delivery timelines and escalate them promptly, along with suggested mitigation steps.
  • Offer solutions or recommendations to all known risks
  • Maintain clear and timely communication with internal stakeholders and carriers regarding shipment status and documentation.
  • Keep all relevant stakeholders informed with status updates
  • Follow up with carriers to provide required information (i.e., actual arrival and departure times, PODs, invoices, etc.)
  • Follow up with carriers to collect required documentation such as Proof of Delivery (POD), invoices, and actual arrival/departure times.
  • Review, assess, make decisions to execute accessorial charge requests for approval or denial and input needed information such as rates and stops into the system.
  • Review and process accessorial charge requests based on established guidelines, entering relevant data into the system for approval.
  • Process loads for timely payment to carriers, request for Invoices and upload them in to the NTDS TMS and Hubtran or any equivalent system for operations and finance.
  • Upload invoices and supporting documents into NTDS systems (e.g., TMS, Hubtran) to support timely carrier payments.
  • Analyze service and cost implications to inform critical decisions made during file creation (as instructed) and managing exceptions; including but not limited to rate negotiation, approvals.
  • Support rate validation and exception handling by providing accurate data and documentation to internal teams.
  • Proactively monitor the status (and recommend steps for improvement) of KPIs including On-time performance, routing guide compliance, develop relationships as a trusted advisor at all levels of the customer organization.
  • Monitor key performance indicators (KPIs) such as on-time delivery and routing guide compliance and provide input for continuous improvement.
  • Request and Upload Carrier contracts into NTDS TMS system
  • Upload and maintain carrier contracts in the NTDS TMS system as instructed.
  • Perform other relevant duties as needed and instructed, specifically thru customer and NTDS SOP.
  • Perform other administrative and operational support tasks as assigned, in accordance with NTDS and customer SOPs.
  • Review and validate carrier invoices and supporting documents for accuracy and completeness.
  • Upload invoices and documentation into NTDS systems (e.g., TAI, Hubtran) to support timely processing and payment.
  • Assist in resolving invoice discrepancies by coordinating with carriers and internal teams.
  • Process accessorial charge requests by reviewing documentation, entering rate and stop data, and submitting for approval.
  • Ensure all billing-related data is accurately recorded in the TAI system to support financial reporting and compliance.
  • Support finance and operations teams with documentation requests and audit preparation as needed.

Additional Responsibilities:

  • Carry out any other duties assigned by supervisors or communicated through official memoranda, in support of NTDS logistics operations.

Qualifications:

  1. Graduate of BS in Customs Administration or equivalent business course
  2. at least 1 year experience in a logistics or supply chain industry or freight forwarding organization and/or with exposure to International Transport Logistics
  3. Amenable to work in shifting schedule - Graveyard Shift 9pm-6am
  4. Willing to start ASAP
  5. Willing to be trained
  6. Good inter-personal skills
  7. Proficient in Excel, word, and Outlook
  8. Excellent Communication skills both oral and written; Fluent in English
Job Types: Full-time, Permanent

Pay: Php20,000.00 - Php25,000.00 per month

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