Santa Ana - IT Sales and Procurement Support Specialist

Position Objective

This individual ensures smooth collaboration between internal departments, vendors, and clients by handling sales quotes, purchase orders, product tracking, and vendor communications to help drive revenue and ensure operational efficiency.

Responsibilities

• Prepares, reviews, and processes sales quotes for hardware, software, and services based on client needs and internal pricing guidelines.
• Collaborates closely with sales team members to ensure timely and accurate delivery of quotes and proposals to clients.
• Supports the preparation and submission of client proposals, subscription renewals, and pricing updates.
• Tracks quote-to-order conversion metrics and proactively follows up on open quotes.
• Maintains accurate pricing and product details in internal quoting tools and CRM systems.

• Issues purchase orders (POs) for internal and external client sales orders, ensuring accuracy and timeliness.
• Manages the company’s purchasing card and corporate card programs.
• Maintains and administers the internal product catalog, ensuring pricing and SKU accuracy.
• Tracks the status of hardware and software orders, including shipment and delivery status, to ensure prompt fulfillment.
• Coordinates returns of hardware and software as needed, liaising with vendors and internal stakeholders.

• Prior experience in purchasing / procurement, quoting or sales operations.
• Bachelor’s Degree in management, finance or equivalent experience.
• Medium to advanced experience with Excel and ERP systems, Oracle experience a plus.
• 2+ year(s) of experience working with customers in a business-to-business relationship.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Excellent problem solving and troubleshooting skills.
• Strong interpersonal, written and oral communication skills.
• High attention to detail and excellent organization skills.