Store Manager

A Store Manager at MANGO Clothing Brand, you will drive business growth by overseeing store operations, enhancing customer experience, and leading a high-performing team. Your role is pivotal in maintaining brand excellence, optimizing profitability, and ensuring seamless day-to-day management.

Key Responsibilities:

• Strategic Growth: Develop innovative business strategies to expand the customer base, increase store traffic, and maximize profitability.
• Sales Leadership: Meet and exceed sales targets by training, motivating, mentoring, and providing constructive feedback to sales staff.
• Customer Excellence: Uphold superior customer service standards to ensure high levels of satisfaction and brand loyalty.
• Operational Management: Supervise all store administration tasks, ensuring compliance with company policies and industry regulations.
• Visual Merchandising: Maintain an outstanding store ambiance that reflects MANGO’s branding, with exceptional merchandising standards.
• Market Insights: Analyse buying trends, customer preferences, and sales data to make informed business decisions.
• Innovation & Market Expansion: Propose creative strategies to enhance market share and sustain brand competitiveness.
• Talent Development: Conduct performance evaluations to identify training needs and foster career growth pathways for staff.
• Conflict Resolution: Address staff concerns and customer complaints with professionalism, ensuring smooth store operations.
• Leadership Excellence: Set a strong example of ethical behaviour, commitment, and high-performance standards.
• Additional Duties: Perform other store management responsibilities as required.

Requirements:

• Proven experience in retail management, preferably in clothing brand.
• College graduate with a 4-year degree course. (Newly graduates are encouraged to apply for Entry Level - Management Trainee position)
• Strong leadership and interpersonal skills.
• Ability to analyse sales data and drive business growth.
• Knowledge of merchandising and inventory control.
• Excellent communication and problem-solving abilities.
• Willing to be deployed to MANGO Boutique in Mall of Asia