Digital Operations Analyst | Day Shift + Weekends Off
Select VoiceCom is currently looking for Digital Operations Analyst to start ASAP!
Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of.We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.
If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You won't regret it!
Check out our Facebook page: www.facebook.com/selectvoicecomph
Enjoy the following benefits:
- Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
- Life insurance program
- Free weekly in-house massage
- Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
- Career development
- Service incentive leave program
- Annual salary increase based on performance
- Fun and family-like working environment
- Quarterly team outing
- Free flowing coffee and hot chocolate
- Cozy sleeping lounge and canteen plus entertainment area
- Excellent office location in Cebu IT Park
- Terms and conditions apply.
Position Overview:
This role will provide support by helping set-up and maintain crawlers to scrape jobs from websites through the use of in-house tools.
Responsibilities:
- Add, maintain and repair crawlers to ensure consistent quantity and quality of jobs
- Monitor quality and the volume of jobs on live websites and make adjustment to crawler configurations
- Develop scripts in Ruby to improve quality and quantity of job listings
- Supporting with high velocity and flexibility our B2B clients in conjunction with our Sales team.
- Keen attention to detail, and a willingness to persist with repetitive tasks.
- Recommend technology improvements and operationalize changes.
- Contribute to internal process and product optimization by analyzing sample datasets, helping assess
- opportunities for crawling optimization.
- Supporting with high velocity and flexibility our B2B clients in conjunction with our Sales team.
- Keen attention to detail, and a willingness to persist with repetitive tasks.
- Preparing and presenting basic technical reports, analyses and documents with support of teams subject matter experts.
Technical Skills:
- Proven working experience on web technology fundamentals including HTML, CSS, Javascript, XPath, regex.
- Databricks or similar data analytics platforms.
Proficiencies:
- Solid understanding of web development concepts and practices.
- Familiarity with Ruby, Python or similar programming languages (including commands, functions, and variable types)
- SQL skills are highly desirable for querying and managing data.
- Excel Pivot tables and charts, Xlookups, Vlookups and formulas
- Good time management skills
- Agile and efficient approach to managing tasks
- Ability to triage and prioritize tasks
Work Schedule: Day Shift + Weekends Off