Supervisor (Team Leader) - Manila
HealthyBOS Manila Full-time
Supervisor/Team Leader
Job Description:
- Utilize analytical and data skills to drive operational efficiency and performance improvements.
- Lead and manage a team of healthcare specialists, providing coaching, development, and performance feedback.
- Conduct audits to ensure adherence to healthcare insurance regulations and documentation standards.
- Implement strategies to enhance team attendance, reduce attrition rates, and foster a positive work environment.
- Manage program execution and performance metrics to achieve operational goals.
- Maintain a balance of fun and focused environment to motivate team members and achieve high performance.
Requirements:
- Call center experience / BPO experience required.
- Strong understanding of healthcare insurance and documentation requirements in the US.
- Proven track record in team management, coaching, and development.
- Ability to drive performance through effective program management and leadership.
- Excellent communication and interpersonal skills.
- Must be amenable to work onsite in Ortigas, Pasig City.
AloricaManila
Required Qualifications
• At least 1 year experience and currently handling Financial as a Team Leader/ Supervisor
• With minimum of 2 years experience in BPO call center operations and/or with prior experience in customer service or training...
AnyMind Philippines Inc.Taguig, 12 km from Manila
Motivated Warehouse Team Leader needed to supervise a warehouse team. Responsibilities include coordinating tasks, ensuring quality, and fostering teamwork. Requires strong leadership, communication, and problem-solving skills.
Responsibilities...
Beyond Horizon GroupManila
current on internal work processes, policies and procedures
• Promotes values through both behavior and attitude, including being an advocate for team members
• Highly Engage Leader to promote a balanced fun working environment
Qualifications...