[ref. i89546600] Break- Fix Engineer

This a Full Remote job, the offer is available from: Philippines

Summary:

Staff4Me is looking for a skilled Break-Fix Engineer to join our team. This role focuses on diagnosing and repairing hardware and software issues for a variety of devices, ensuring smooth operations and minimal downtime for our clients. The ideal candidate will have a strong troubleshooting background and the ability to work independently or collaboratively as part of a technical team.

Key Responsibilities:

• Diagnose and troubleshoot hardware and software issues across various devices including PCs, laptops, printers, and servers.
• Perform repairs and replacements of faulty components, ensuring timely and effective solutions.
• Maintain accurate documentation of all service requests, repairs, and maintenance performed.
• Provide outstanding customer service and technical support to clients, addressing inquiries and concerns promptly.
• Collaborate with other IT team members to implement preventative maintenance strategies and improve overall service efficiency.
• Keep up to date with the latest technologies and best practices in the IT support field.

• Associate's degree in Computer Science, Information Technology, or related field preferred.
• Proven experience as a Break-Fix Engineer or similar technical support role.
• Strong knowledge of computer hardware, peripherals, and common software applications.
• Excellent troubleshooting skills and the ability to diagnose complex issues quickly.
• Strong interpersonal and communication skills.
• Relevant certifications such as CompTIA A+, ITIL, or equivalent are a plus.

If you're passionate about technology and enjoy solving problems, we encourage you to apply for the Break-Fix Engineer position at Staff4Me!

• Competitive salary and benefits package.
• Opportunity for growth and career development.
• Training and support to enhance technical and customer service skills.
• Work in a dynamic and multicultural environment.

This offer from "CallTek" has been enriched by Jobgether.com and got a 75% flex score.