Customer Service Representative - Roxas City
Work Avenue And Business Solutions Incorporated Roxas Full-time
We are looking for Customer Care Associates to join our Roxas City operations team. In this role, you will assist customers by addressing inquiries, resolving concerns, and providing accurate information about products and services. Successful candidates should be able to communicate professionally, work efficiently in a fast-paced environment, and manage multiple tasks with attention to detail.
The position also requires proper documentation of customer interactions while meeting service and performance standards. Applicants must be willing to work onsite and adapt to shifting schedules, including weekends and holidays.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve customer concerns and provide appropriate solutions
- Maintain accurate records of customer interactions
- Follow company procedures and service standards
- Meet productivity and customer satisfaction goals
Qualifications:
- Senior High School graduate or higher
- At least 1 year of customer service experience
- Strong communication and comprehension skills
- Basic computer navigation and multitasking abilities
- Willing to work onsite in Roxas City, Capiz
- Open to shifting and rotating schedules
Work Setup:
- Full onsite work arrangement
- Location: Roxas City, Capiz
- Shifting and rotating schedules
Employee Benefits:
- HMO coverage including qualified dependents
- Performance incentives and bonuses
- Company-provided mobile plan (terms and conditions apply)
- Career advancement and internal growth opportunities
Work Onsite
Location: EPX Career Cafe, Pueblo de Panay, Techno Park, Lawa-an, Roxas City
How to apply:
Send your updated resume to: wor••••••••••••••••••@gmail.comSubject Line: Customer Service Representative - Roxas City
Work Avenue and Business Solutions Inc.Roxas
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