Sales Executive (Corporate Sales - BE Hotels & Resorts)

ASAP!

SALES EXECUTIVE FOR BE HOTELS AND RESORT

Position Overview:

The position focuses on increasing bookings and meeting revenue targets while ensuring an exceptional level of customer service and satisfaction.

Key Responsibilities:

1. Business Development:

• Proactively seek new clients and business opportunities through research, networking, and outreach.
• Develop and maintain relationships with corporate clients, travel agents, event planners, and tour operators.
• Identify potential markets for the hotel & resort’s services.

1. Sales and Revenue Generation:

• Drive bookings for rooms, events, conferences, and other hotel services by promoting hotel packages and offers.
• Achieve individual sales targets and contribute to the hotel’s overall revenue goals.
• Create and present proposals and contracts to clients, ensuring alignment with their needs and preferences.

1. Client Relationship Management:

• Build and maintain long-term relationships with clients to foster repeat business.
• Regularly follow up with clients to ensure their needs are met and to address any issues or feedback.
• Provide customized packages to win clients.

1. Market Research and Competitor Analysis:

• Monitor market trends, competitor offerings, and customer preferences to adjust sales strategies accordingly.
• Attend exhibitions, trade shows, industry events, and networking meetings to stay informed of market developments.

1. Sales Presentations and Negotiations:

• Conduct sales visits, product presentations, and promotional events to showcase the hotel & resort’s offerings.
• Negotiate rates and contracts with clients while ensuring that the hotel’s pricing strategy/rate conditions and market targets are met.

1. Collaboration with Internal Teams:

• Work closely with the Property Sales & events, operations, and front-office teams to ensure smooth and high-quality execution of guest services.
• Share market insights and customer feedback with the team to enhance customer experience.

1. Reporting and Documentation:

• Prepare regular sales reports, including performance analysis, new leads, and revenue growth.
• Maintain accurate records of all communications, sales activities, and customer interactions in CRM systems.

1. Customer Service Excellence:

• Ensure the highest customer service and guest satisfaction standards throughout the sales process.
• Respond promptly and professionally to inquiries from prospective clients.

Qualifications:

• Strong communication, negotiation, and presentation skills.
• Knowledge of the local and global hospitality market and current trends.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong interpersonal skills and a customer-centric attitude.

Key Competencies:

• Sales-oriented and results-driven mindset.
• Strong organizational skills and attention to detail.
• Ability to adapt to a fast-paced environment.
• Excellent time management skills.
• Ability to build and maintain professional relationships.

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: On the road