Account Manager

This role offers an exciting opportunity to contribute directly to the long-term success of both Ericsson and our key partners.

• Build and maintain strong business relationships with customer leadership and key stakeholders.
• Engage regularly with customers to understand their business needs, priorities, and challenges.
• Present high-level, value-driven solutions aligned with customer objectives.
• Translate customer requirements into viable commercial and technical proposals.
• Mobilize and manage internal resources to design, sell, and deliver comprehensive end-to-end solutions.
• Ensure a smooth handover from sales to operations, enabling seamless implementation and execution.
• Cultivate strong internal and external partnerships to support customer success and Ericsson’s business goals.
• Develop and execute innovative account strategies that drive customer expansion and revenue growth.
• Conduct market and industry analysis to identify trends, opportunities, and competitive insights.
• Proactively identify, assess, and mitigate business risks through effective account and commercial management.

• Proven experience in Account Management and Customer Expansion
• Strong capabilities in Market Analysis and Business Risk Management
• Expertise in Insight Selling, Consultative Selling, and Storytelling
• Solid background in Contract Negotiation and Commercial Management
• Excellent Sales Presentation and Stakeholder Engagement skills
• High level of Situational Agility and Sense-making