Quezon City - Store Manager - Aesthetic

POSITION BRIEF: We are looking for an excellent Store Manager to head the day-to-day operations and administrative of our company - a beauty, health and wellness retreat which focuses on transforming people from the inside out through its offering of products and services as inspired and backed by Korean expertise and know-how.

The Store Manager must have excellent leadership, communication, and analytical skills, especially on managing financial reports and responding to customers’ inquiries and concerns.

• Manage operations including advertising, administration, inventory control, customer booking, staff scheduling and payroll responsibilities.
• Manage and lead a team. Leverage responsibilities of the Beauty Therapist and Advisor for them to meet and exceed sales goals.
• Perform operational store functions such as providing product and service expertise to customers, maintaining a synergistic environment and professionalism.
• Manage and handle cash on a daily basis, such as vault, ATM, and cash box.
• Assist in managing financial aspects of the shop which include monthly expense budgeting and inventory management.
• Manage the shop’s inventory of supplies and products.
• Maintain shop safety standards and cleanliness as required.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Assure timely availability of qualified Beauty Therapist and Advisors through active participation in recruiting, interviewing, hiring and training process.
• Handle customer complaints and resolve any issues that arise
• Stay up-to-date with industry trends and new products and services.
• Maintain a very strong clientele for the shop.

• Proven work experience as a Store Manager or other similar role
• Knowledge of beauty products/ beauty industry
• Experience in customer service or retail management
• Excellent organizational and leadership skills
• Strong communicational and interpersonal abilities
• Ability to manage inventory and supplies
• Ability to multitask and work in a fast-paced environment
• Proficient in computer software programs, such as Microsoft Office
• Flexible schedule, including weekends and evenings