Collections Analyst

The Collection Analyst is responsible for the regular collection and payment follow-up routine. He/she shall validate collection documents as against cash or checks received, post them in the system, and follow through until ticked off in bank statements; must be able to establish rapport with customers to facilitate collections.

DUTIES AND RESPONSIBILITIES:

• Closely monitors and collects receivables to prevent any overflow of current into past due accounts. Send out collection notices to customers with past due invoices.
• Conducts regular phone callouts and customer visitations; establishes professional relationships with customer’s accounting/AP team to facilitate collections.
• Reconciles customer’s SL with company records - both invoices and payments; identifies reconciling items, coordinates with customers to provide any missing documents that may need to be resent.
• Validates or compares against actual cash received available records; records payment received from customers and applies to the appropriate open invoices in the system; prepares periodic collection reports and tick off receipts in actual bank credits.
• Plans and schedules routes field agents on collection day(s); provides them with the complete documents required for collections.
• Responds to upfront customer queries and concerns; takes the record and initiates speedy resolution of the issues.
• Receives, scans, files, and manages all documents in the Accounting group.
• Ensures that all accounting records and documents especially those classified as highly confidential and with direct and indirect monetary equivalent are properly stored and filed at the end of each business day.

QUALIFICATIONS:

• Bachelor's degree in Accounting, Finance, or Business Management or equivalent
• Proficient in English and Filipino
• At least 2 years experience in Collections preferably handling commercial clients
• Amenable to work onsite (Vertis North Quezon City)