Admin & Marketing Assistant (Part-Time)

Duties and Responsibilities:

1. PQFactor Updates & Support

• Liaise with Clients monthly via email to:
• confirm updates, followed by actioning the changes in the platform for users and structure;
• confirming the new data file with clients to verify changes before the survey goes out
• keep the PQfactor client tracker up to date
• Timely download of PQfactor dashboards in preparation for leadership circles
• Assist in PQFactor-related changes and updates, including:
• Creating and updating visuals and materials from templates such as:
• Slide decks / presentations
• Workbooks
• Graphics / Flyers
• Others as requested
• Updating or refining existing templates for PQFactor as needed
• Supporting rollout materials and documentation aligned with PQFactor requirements

1. Social Media Maintenance (Content Refresh Focus)

• Review, update, and refresh existing social media content across platforms (e.g., via SmarterQueue or similar), including:
• Ensuring posts remain current, relevant, and aligned with branding
• Repurposing existing content into updated formats or visuals
• Scheduling refreshed content for consistent visibility
• Making minor improvements to captions, formatting, and visuals
• Coordinate with stakeholders (if required) to ensure messaging consistency

1. General Support

• Genos Invoice Audit tracker updated as invoices received
• Provide light administrative or marketing assistance as needed, aligned with:
• PQFactor initiatives
• Social media and content maintenance
• Perform other ad hoc tasks as requested within the defined scope

Skills, Experience, Attributes

Must-have (essential/required):

• Experience using the following applications:
• Collaboration tools like Zoom, Teams
• Canva
• SmarterQueue (or similar)
• Microsoft Office including Dropbox
• Google Suite
• High attention to detail
• Reliable and can work independently and without structured direction
• Basic understanding of branding and content consistency
• Experience in content refresh, repurposing, or marketing support roles

Nice-to-have (optional/preferred):

• Experience working in the organisational development sector
• Has an eye for graphic design*