Sales & marketing assistant
Job Description
Posted on 24 July 2026Position Summary
The Sales & Marketing Assistant supports the company’s sales operations, client acquisition, customer service, and marketing initiatives. This role ensures smooth coordination between clients, production, and management, helping strengthen customer relationships and promote printing services such as digital printing, commercial printing, large format, corporate materials, packaging, and more.
Key Responsibilities- Sales Support & Client Coordination
Respond to customer inquiries via email, phone, social media, or walk-ins.
Prepare and send quotations, proposals, and price lists based on client requirements.Follow up on pending quotations and leads to convert inquiries into sales.
Assist in processing job orders and coordinating accurately with the production team.
Maintain client records, accounts, and job histories in the CRM or tracking system.
- Customer Service
Provide updates to clients regarding job status, schedule, and delivery.
Handle client concerns, complaints, or revisions professionally and promptly.Ensure proper documentation of orders, approvals, artwork submissions, and revisions.
- Marketing Activities
Assist in creating and posting marketing content (product ads, promotions, reels, service highlights).
Maintain and update the company website, Facebook page, and other social media channels.Help plan, organize, and execute marketing campaigns, seasonal promotions, or trade shows.
Gather client testimonials, portfolio images, and case studies for marketing use.
- Admin & Documentation
Prepare sales reports, lead trackers, and weekly performance updates.
Assist in inventory checks for marketing materials, samples, and client giveaways.Maintain organized digital folders of artwork, quotations, and correspondence.
- Coordination with Other Departments
Work closely with the Production Team to ensure accurate job order details.
Coordinate with designers, pre-press staff, and dispatch team for smooth workflow.Support the Accounting Team by relaying client billing concerns or follow-ups.
- Market Intelligence & Lead Generation
Research new potential clients (corporate, SMEs, schools, brands, gov't offices).
Monitor competitor pricing, services, and trends in the printing industry.Identify growth opportunities for new product offerings or service expansions.
Core CompetenciesCustomer Service Orientation – Handles clients professionally and courteously.
Communication Skills – Communicates clearly with clients and internal teams.
Sales Drive – Follows up leads and aims to achieve monthly quotas.
Marketing Creativity – Contributes ideas for campaigns and promotions.
Team Collaboration – Works smoothly with production, accounting, and management.
Problem-Solving – Resolves client concerns proactively.
Qualifications/Requirements- Bachelor’s degree in Marketing, Business Administration, Advertising, Communications, or related field.
- Experience in printing, advertising, design, or corporate sales is an advantage.
- Basic understanding of print products (paper types, sizes, finishing, formats) is a plus.
- Proficient in MS Office, Google Workspace, and social media platforms.
- Strong communication skills—both written and verbal.
- Organized, detail-oriented, and customer-focused.
- Willing to work onsite and on flexible schedules when needed.
Work location
CITY OF PASIG, NCR, SECOND DISTRICT
Remarks
An entry-level salary is provided, with potential for an increase after the six-month probationary period, subject to the employee's performance evaluation during that period.
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