AU Mortgage Loan Processor - Hybrid | w/ 30K Sign-On Bonus!

About Us

We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners.

• Perform administrative duties required for processing a client’s loan application with a lender from Pre-approval to post Settlement
• Receive pre-approved sales files from mortgage broker and check to ensure that the file meets minimum lodgment criteria/compliance checklists
• Check finance due and settlement dated on land contracts against the dates recorded in BBS/Mercury
• Support Mortgage Brokers with loan Lodgments/preparation of appointments where required
• Liaise with clients and building companies to arrange for collection of paperwork to satisfy conditions of approval and help manage through to post settlement.
• Order valuations and process FHOG applications if applicable
• Send HIA plans received from building companies with land contract to the lender on behalf of the client/broker
• Track progress to Formal Approval and update comments in CBS/Mercury on a regular basis
• Ensure all files meet Resolve’s and Regulatory minimum compliance standards
• Regular all files meet Resolve’s and Regulatory minimum compliance standards
• Regular and consistent contact/communication with our external customers and internal ABN customer on progress of loan application
• Ensure all Broker Support tasks have been marked as complete and that all standard letters have been sent
• Complete ‘File Review Checklist’ check compliance and place the file in standard order
• Ensure all Broker Support Standard Operating Procedures are always up to date
• The Client Support/Office Administrator may be required to cover other team members work in times of leave of as workload dictates
• Ensure KPI targets are met each month

Requirements

What We're Looking For:

• 2 to 3 years AU experience
• Having worked with a broker
• Experience in software applications, nice to have: Resolve link, AOL if possible
• Mortgage processing background
• Banking experience
• Able to make calls to prospects and follow up leads

Benefits

• Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
• Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
• Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
• Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles

Ready to Shape the Future?

Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!