Credit and Collections

apartmentReed Elsevier Shared Services Philippines Inc placeManila calendar_month 

Job Description

Job Summary

The Credit and Collections Specialist play a vital role in ensuring timely collection of outstanding debts and minimizing credit risk. This position involves managing credit and collections processes, meeting KPIs, implementing policies, and preparing reports for stakeholder discussions.

What You'll Do:

  • Debt Collection
  • Follow up on past and upcoming debts via phone and email
  • Issue statements, invoices, and reconcile accounts
  • Maintain collection plans and schedules
  • Debtor Reporting
  • Generate aged debtor reports and onsite summaries for designated shows
  • Communication
  • Coordinate with sales and finance teams
  • Attend pre- and post-show meetings
  • Share collection plans with relevant teams
  • Ad Hoc Duties
  • Support cross-functional collaboration and reporting as needed
  • Policy Compliance
  • Adhere to credit control procedures
  • Ensure necessary documentation (e.g., VOTs) is provided
  • System Knowledge
  • Proficient in Excel and Word
  • Oracle experience preferred

What We're Looking For:

  • Bachelor's degree.
  • At least 1 year experience in Credit & Collections.
  • With Customer Service experience, preferably financial accounts.
  • Strong written and verbal communication skills.
  • Proficient in MS Excel (AutoSum, VLOOKUP, Pivot)
  • Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
local_fire_departmentUrgent

Credit/Collections Coordinator

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