Product specialist
Mandaluyong
Job Description
Posted on 2 June 2025AB LEISURE EXPONENT INC.
POSITION TITLE: MANDARIN PRODUCT SPECIALIST
JOB DESCRIPTION- Develop and maintain in-depth knowledge of the company’s products and services, ensuring they meet the needs of Mandarin-speaking customers.
- Provide technical support and assistance to Mandarin-speaking customers, addressing inquiries, issues, and troubleshooting.
- Work with development and marketing teams to ensure product features, documentation, and user interfaces are effectively localized for Mandarin-speaking markets.
- Conduct research to understand the preferences, trends, and needs of Mandarin-speaking customers, providing feedback to product and marketing teams.
- Train Mandarin-speaking customers and internal teams on product features and usage.
- Collect and analyze customer feedback in Mandarin, translating insights into actionable product improvements.
- Work closely with marketing, sales, and product teams to drive product success and adoption in Mandarin-speaking markets.
Qualifications/Requirements
QUALIFICATION- Previous experience in a product support or customer-facing role.
- Ability to translate technical information for a non-technical audience.
- Knowledge of product management or experience in the tech industry is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to work in a team environment and collaborate across departments.
- Fluency in both English and Mandarin, with strong written and verbal communication skills in both languages.
Work location
CITY OF MANDALUYONG, NCR, SECOND DISTRICT
Remarks
NAME: MA, HAORANADDRESS: UNIT 2010 ETON TOWER MAKATI, DELA ROSA STREET MAKATI CITY
NATIONALITY: CHINESE
INTENDED PERIOD OF EMPLOYMENT: TWO (2) YEARS
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