PAG-IBIG Loan Processor - Cebu

PAG-IBIG LOAN PROCESSOR

Job Description:

1. Loan Application Processing:

• Review and verify loan applications, ensuring all required information is accurate and complete.

1. Document Verification:

• Check the authenticity and validity of supporting documents, such as income statements, employment records, and property documents.

1. Compliance and Guidelines:

• Adhere to Pag-IBIG regulations, policies, and procedures throughout the loan processing cycle.

1. Client Communication:

• Assist clients with their loan application inquiries, provide guidance, and ensure a positive customer experience.

1. Loan Package Preparation:

• Prepare and submit complete loan packages to the designated loan underwriter, ensuring accuracy and timeliness.

1. Data Management:

• Maintain accurate and up-to-date records of loan applications, documents, and client interactions.

1. Follow-up:

• Track loan applications and ensure timely processing, following up with clients or relevant parties as needed.

Qualifications:

1. Education:

• Typically, a high school diploma or equivalent is required, but a more formal education, such as an associate's or bachelor's degree in Business Administration, Finance, or a related field, can be advantageous.

1. Experience:

• Preferably with experience in Pag-ibig loan processing application for clients for a real estate developer.

1. Skills:

• Communication: Strong verbal and written communication skills are essential for interacting with clients and internal teams.
• Organizational: Ability to manage multiple tasks, prioritize workload, and stay organized in a fast-paced environment.
• Attention to Detail: Accuracy and meticulousness are crucial for document verification and loan application processing.
• Computer Skills: Proficiency in using computer software and databases for loan processing and record-keeping.
• Knowledge of Lending: Familiarity with lending principles, processes, and relevant regulations.

1. Additional Qualities:

• Ability to work independently: Ability to work with minimal supervision and take initiative.
• Problem-solving skills: Capacity to identify and resolve issues related to loan applications and processing.
• Customer service skills: Ability to provide excellent service and build rapport with clients.