IT QA Analyst / IT Quality Assurance Analyst

1. General Purpose

The Quality Assurance Analyst is responsible for creating and implementing testing in support of software development requirements. This position ensures the quality, reliability, integrity, and performance of all software products produced for end user consumption by validating that software performs to established guidelines.

1. Essential Functions

• Participate in the improvement of quality assurance, deliverables, methodologies, and processes for application testing
• Develop, publish, and implement test plans for complex applications
• Identify and write test scenarios and test cases from user stories and acceptance criteria
• Identify, document, and re-execute defects found in the software application
• Track and report the QA activities on a per project basis
• Evaluate and test software programs utilizing techniques and procedures to verify that programs function according to user requirements
• Execute all appropriate testing types (unit, integration, functional, regression, performance, etc.)
• Clearly understand the difference between missed requirements, development bugs, production defects and backlog items. Communicate these back to the team utilizing the appropriate tools like Jira.
• Able to test for both positive and negative scenarios
• Carry out regression testing every time changes are made to the code to fix defects.

1. Qualifications

• Possess a Bachelor's degree in Information Technology or a related field
• Extensive hands-on experience and expertise in Software Testing
• Strong knowledge of Salesforce and JIRA platforms
• In-depth understanding of SCRUM and Agile methodologies
• Excellent communication skills in English, both written and verbal
• Good analytical abilities
• Results-oriented with the ability to work effectively under pressure
• Strong team player
• Self-motivated and capable of working independently with minimal supervision