APAC HR Generalist | Work From Home Setup | HMO Day 1

Job Summary

The HR Generalist will provide end-to-end HR support across the APAC region. This role focuses on delivering day-to-day HR operations, managing employee lifecycle processes, and ensuring a seamless employee experience.

The ideal candidate is proactive, detail-oriented, and capable of handling multiple HR functions in a fast-paced, regional environment.

• Manage end-to-end onboarding and offboarding processes, including documentation, system updates, and coordination with internal teams
• Serve as the primary point of contact for HR-related inquiries through the ticketing system (ServiceNow), ensuring timely and accurate responses
• Support HR operations for the APAC region (~200 employees), including handling employee queries related to policies, systems, and processes
• Maintain and update employee records in HR systems such as ADP (HRIS)
• Assist in payroll-related updates and ensure accuracy of employee information
• Support and maintain internal systems such as MyTime by addressing employee inquiries
• Ensure HR processes and documentation are compliant with company policies and regional requirements
• Assist in updating employee handbooks, policies, and process documentation
• Coordinate with Talent Acquisition to initiate and support onboarding processes
• Collaborate with cross-functional stakeholders including Hiring Managers, Finance, IT, and other regional teams
• Support HR initiatives and programs across the region
• Assist in employee engagement activities, including event coordination and preparation
• Handle general HR administrative tasks and documentation

• Manage a moderate volume of HR tickets daily (approximately up to 10 tickets/day)
• Provide timely and high-quality responses to employee inquiries
• Work independently with minimal supervision after onboarding and training
• Maintain high accuracy in data entry, reporting, and documentation
• Ensure strong follow-through on all HR tasks and requests

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Equivalent experience may be considered

• Minimum of 3 years of HR experience, preferably in a regional or APAC setting
• Experience in HR operations, shared services, or generalist roles

• Experience with HRIS systems (ADP preferred)
• Familiarity with ticketing systems (ServiceNow is a plus)
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Experience supporting timekeeping or internal HR systems (e.g., MyTime) is an advantage

• Strong communication skills (written and verbal)
• High level of confidentiality and professionalism
• Proactive and solution-oriented mindset
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities
• Self-disciplined with strong accountability and ownership
• Positive attitude and willingness to learn

• Supports APAC region (~200 employees)
• Moderate supervision with increasing autonomy over time
• May require occasional collaboration across time zones