Operations Officer - Electronic Payments Services

Function

Operations and Support

• In charge of operations production output ensuring competent, timely, and error-free delivery of
• bank products and services in collaboration with other relevant parties of the organization within
• the prescribed internal and external controls, regulations and standards with management and
• supervisory responsibility over individual members of the unit, with full knowledge and application
• of current AMLA, Compliance and other regulatory requirements related to his/her specific
• responsibilities.

• Handling various Adjustments, Forex currency conversions, Amendments, and Refunds for Telemoney Remittances approvals.
• Managing the Disposition of Intransit Credit Transactions related to Telemoney.
• Providing approvals for the uploading of Shipping Payroll and establishing various Tie Ups for Telemoney.
• Conducting PAS6 Approvals for the Trade Ops Department.
• Authorizing the Reprocessing of ROR and ROC Transactions.
• Overseeing and managing the Monitoring and holding of Recalls of Inward Remittances for the Settlements Department.
• Supervising the Monitoring, Disabling, and Enabling of Instapay during system downtimes for various Banks.
• Approving the holding of Accounts that cannot be tagged as Hot Card by Customer Care.
• Providing approvals for PhilpassPlus Transactions.
• Approving Bulk Uploads from GHL, Unahco, Manila Water, RioTuba, and Malayan Insurance.
• Checking and approving Demand Draft processing for regular and bulk requests for SLOCPI and SLGFI, as well as bulk requests for Benguet Corporation.
• Handling approvals for various WORQs requests, including Amendment of Pesonet Outward Purpose via PVS and Remaining Card Balance.

• College degree
• Preferably with background in Remittance, Digital Banking, People Management and MS Office (such as Excel and PPT)
• Knowledgeable in Bank’s operations, products and services
• BSP circulars, regulations and reports
• Day-to-day banking activities (i.e. Head Office and Business Centers)
• Bank’s Policies and Procedures
• Technical Expertise and knowledge in reconciliation of electronic payments and channels
• Knowledge of Excel / Google Sheet formulas
• #LI-CM1