General Virtual Assistant for Admin and Executive - Muntinlupa

• Location: Remote
• Type: Full time, Permanent
• Work Set-Up: Day Shift
• Renumerations: 30,000 - 40,000 PHP per month

Our company values honesty, integrity, and accountability in delivering services.

THE ROLE

• Prepare and schedule invoices for clients based on agreed terms and services rendered.
• Communicate with clients regarding invoicing queries, adjustments, and amendments.
• Ensure all invoicing is accurate, timely, and aligned with company policies.
• Manage invoice amendments and adjustments when required, ensuring clarity in correspondences with

clients

• Generate weekly invoicing and financial reports to track revenue and expenses. Prepare and maintain the company’s Accounts Receivable and Payable.
• Prepare fortnight payroll forecast and review expenses and adjustments to invoices and documentation.
• Organise all expenses incurred by the business and send to the company accountant.

• Create payroll forecast reports and prepare payroll notes prior pay cut off.
• Extract and review Everhour timesheets (employee hours) reports for accuracy and do adjustment based on the additional payroll notes from TPI/ Client.
• Perform data entry into payroll summary report and do computation of their fortnight and monthly payroll accordingly. Send Payroll stub to the team members once done
• Maintain TPI Ops email / TPI admin email address and file through emails coming from clients and TPI team
• Draft message/ emails and responds to Team’s dispute related to payroll concerns

• Send Quarterly CSAT Surveys to clients and work closely with General Manager to review responses and scorecard of the team
• Attend to team’s request documents and concerns as needed.
• Organize the Director’s email inbox and file away according to the right categories.
• Attend concerns and advise the client as needed.
• Manage and organise the CEO’s emails by drafting responses for the CEO and/or replying to emails on the CEO’s behalf.
• Managing the CEO’s calendar by identifying and agreeing on priorities and slotting them in the calendar and placeholder.
• Review work processes and assist in drafting SOPs and process mapping.

• Prepare log in access and conduct onboarding for new team members, as needed 1xto 5x a month.
• Support the General Manager in reviewing time off allocations, performance review schedules of new team members.
• Assist with administrative, events and planning tasks as required( i.e Summit or Team Building Activities)
• Assist with organizing client and internal files for TPI and/or the Client(s) as directed
• Assist with sending comms to clients/team members as directed by TPI
• Any other relevant administrative/operational task

Other tasks:

• Assist with administrative, events and planning tasks as required.

Any other relevant administrative/operational task

• Graduate of any bachelor's degree course
• Should have 1-2 yrs experience in invoicing, payroll, and executive support
• Go getter, preferably has knack in doing admin works and good communication skills
• Dynamic and can work under pressure and multiple deliverables
• Good understanding about Payroll and Invoice processing

• Should have personal and working laptop/ Desktop, and one (1) back up
• Has Noise-cancelling headset (for interview and meetings)
• Back up internet connection (at least 30-50 mbps)

• Pay: 30,000 - 45,000 PHP per month (based on the skillset & experience) paid fortnightly
• 100% remote work setup
• Work-life balance with Australian business hours; no night shifts