Weekend Run Support - Oracle PL/SQL
APWTech Quezon City Full-time
About the role
Join the dynamic IT Support team as an ASCP Weekend Run Support. In this full-time role based in Quezon City, Metro Manila, you will be responsible for providing critical weekend IT support to ensure smooth operations for our clients. With a focus on delivering exceptional customer service, you will be a key player in maintaining the reliability and efficiency of our IT systems.
What you'll be doing- Respond promptly to IT support requests from clients during weekend shifts
- Diagnose and resolve a wide range of hardware and software issues
- Escalate complex problems to senior technical staff as required
- Collaborate with the wider IT team to implement proactive solutions
- Provide timely updates to clients on the status of their support requests
- Maintain detailed records of all support activities and resolutions
- Participate in continuous improvement initiatives to enhance service delivery
- A minimum of 2 years' experience in a customer-facing IT support role
- Strong troubleshooting and problem-solving skills & ERP systems
- Excellent communication and interpersonal skills
- Proficiency in Windows operating systems and common productivity tools
- Familiarity with IT infrastructure components and client applications
- A flexible and adaptable approach to working weekends
- A positive, customer-focused attitude
Quik Key SolutionsQuezon City
UP Technohub Quezon City | Call Center Jobs | Financial & Healthcare Accounts | Fixed Weekends Off | Up to ₱24K Salary
Start your career as a Customer Service Representative in one of the most stable BPO sites in Quezon City.
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Pasig, 10 km from Quezon City
other tasks as assigned.
At least Highschool Graduate
Previous experience working in a manufacturing company is beneficial.
Able to work as part of a team.
Amenable to work overtime
Amenable to work onsite
Amenable to work on shifting schedule / weekend...
Stark Asia Solutions Inc.Quezon City
Experience in client-facing or stakeholder management roles
• Must be willing to work on a night/Graveyard shift
• Amenable to a hybrid setup (2–3 days onsite per week)
• Regular weekends off (subject to business needs and operational requirements...
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